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Here's what you can do to prevent emails getting put in your spam folders:

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1. Add the following emails as contacts in your email: contact@bookfocal.com, notifications@bookfocal.com, customer.service@bookfocal.com, bookings@bookfocal.com

1. Create a filter to prevent emails from going to spam.

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Instructions for Gmail

1. Click the "Settings" Cog
2. Click "See All Settings"
3. "Filters and Blocked Addresses"
4. Then click the "Create a New Filter" button